1. Detailed description of goods and/or services
CodeLock and Licensing Systems (Pty) Ltd is a business in the software development and intellectual property protection industry.

2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 3 days and delivery confirmed by way of email confirmation.

3. Return and Refunds policy
The provision of goods and services by CodeLock and Licensing Systems (Pty) Ltd is subject to availability. In cases of unavailability, CodeLock and Licensing Systems (Pty) Ltd will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee.

4. Customer Privacy policy
CodeLock and Licensing Systems (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded here.

5. Payment options accepted
Payment may be made via Visa and MasterCard.

6. Card acquiring and security
Card transactions will be acquired for CodeLock and Licensing Systems (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

7. Customer details separate from card details
Customer details will be stored by CodeLock and Licensing Systems (Pty) Ltd separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

8. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

9. Responsibility
CodeLock and Licensing Systems (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

10. Country of domicile
This website is governed by the laws of South Africa and CodeLock and Licensing Systems (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

11. Variation
CodeLock and Licensing Systems (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

12. Company information
This website is run by CodeLock and Licensing Systems (Pty) Ltd based in South Africa trading as CodeLock and with registration number 2017/404771/07 and (Director(s)/Member(s)/Owner(s)). Peter Alexander Cordiner and Kenneth Grant Metcalf.

13. CodeLock and Licensing Systems (Pty) Ltd contact details
Company Physical Address: L2 Centurion Business Park, Democracy Way, 7441 Milnerton, South Africa
Email: info@codelock.co.za Telephone: +27 (0)21 551 0888